Be a Care Navigator @MyDocsy

For doctors who can earn a patient’s trust, not just their time.

Our Promise to Patients

At MyDocsy, we guide people to the least invasive, most effective path to health—across IR, endovascular, day-care, and non-invasive options.

We’re the unbiased stakeholder in every decision. The rule is simple:

“Advise like it’s your own family.”

If that means recommending watchful waiting or physiotherapy over a procedure, that’s what we do.

The Role (Remote · Flexible · Part-time OK)

You’ll lead Care Navigation—structured, evidence-based teleconsults that help patients understand their condition, choose the right care pathway, and follow through to recovery.

What this looks like in practice:

Elicit & Map: Take a rigorous history; capture comorbidities, meds, prior investigations, goals of care, financial constraints.
Educate & Align: Explain options in plain language; set expectations; communicate risks vs benefits with zero pressure.
Plan & Orchestrate: Build a personalized care plan using MyDocsy protocols; schedule next steps; coordinate diagnostics/consults.
Coach & Follow-Through: Maintain momentum with structured follow-ups; remove barriers; ensure adherence and recovery.
Close the Loop: Document outcomes; update protocols with learnings; celebrate wins with the patient and team.

This is relationship medicine over the phone or video call.

What “Great” Looks Like Here

You listen longer than most—and your questions are better than their answers.
You can translate complexity into “what this means for you, uncle.”
You practice motivational interviewing; patients feel seen, not sold.
You’re comfortable with numbers: probabilities, NNT/ARR when relevant, time-to-benefit, and cost-of-care trade-offs.
You own the outcome, not the script.

Guardrails That Matter (Ethics > Everything)

Family-Member Test: If you wouldn’t recommend it to your mother, don’t recommend it here.
No perverse incentives: Zero targets that push unnecessary procedures.
Conflict transparency: Patients first, always; disclose alternatives—even outside MyDocsy.
Stop-the-Line Authority: If something feels off, you can pause a case. No escalation needed.

How You’ll Be Measured (and Rewarded)

We reward outcomes and integrity, not call volume. Core scorecard:

Patient Trust & Clarity: CSAT/NPS, “teach-back” comprehension rate
Clinical Momentum: Appropriate next-step completion (tests/consults), time-to-decision
Adherence & Recovery: Protocol adherence, symptom improvement signals, no-show reduction
Quality & Safety: Documentation quality, correct triage/escalations, complaint/refund rate
Equity & Stewardship: Cost-appropriate care, avoidance of low-value interventions

Compensation: Highly competitive per-consult based remuneration + outcome-based bonuses tied to the above metrics for part-time roles. Upside increases with panel size, complexity handled, and sustained outcomes. ~10% progress to full-time senior leadership based roles with extremely competitive base + team outcome-based bonuses.

Your Collaborators

Protocol Team: Specialists who maintain evidence-based pathways (you’ll help evolve these).
Partner Clinicians: IRs, endovascular surgeons, pain specialists, gyn, uro, GI, rehab.
Ops & Data: Scheduling, insurance navigation, QA, and analytics to keep you effective.
Founders: Physician-entrepreneurs who prioritize patient outcomes over vanity metrics.

Tooling You’ll Use (And Help Build)

NavigatorOS: EMR-lite + decision support that surfaces the next best action.
Structured Playbooks: Evidence-based scripts that encourage free-form empathy, not rote lines.
Follow-Up Engine: Smart cadences, reminders, and barrier-busting checklists.
QA & Coaching: Recorded consult reviews, calibrated scoring, rapid feedback loops.

Growth Path

Care Navigator → Senior Care Navigator→ Navigation Lead → Clinical Operations + Protocols Lead → City/Vertical Owner.

We scale people who scale outcomes. If you’re great (and ensure greatness in your team), growth is fast.

Ideal Candidate Profile

MBBS or equivalent AYUSH degree. (Residents and exam-preppers welcome if you can commit limited but consistent hours over 1 year)
Languages: Fluent English + Hindi; regional language a big plus and will be given preference.
Traits: Empathic, structured, calm under pressure, insatiably curious, commercially savvy yet scrupulously ethical.
Edge: You can handle objections, surface unspoken fears, and move a patient from uncertainty to informed action—without coercion.

A Day in the Life

For regular Follow Up patients:

Review today’s panels for high intent patients →
Deep-dive into telehistory, create tentative treatment plan
Explain options (incl. non-procedural)
For almost converted patients: Agree on plan (with insurance coordination)
Schedule & prep
Follow-ups to maintain momentum
For Post Procedure Patients: Recovery check-ins
Close the loop & document learnings.

Training & Onboarding

3-week ramp: protocols, simulated consults, objection handling, documentation standards.
Shadow → Supervised → Certified: You’ll get hands-on coaching and clear promotion criteria to Certification. Formal letters of certification and experience for international career progression (USMLE/PLAB route, etc) will be provided and customized by clinical superiors - if exceptional, directly from the founding team.
Continuous CME: Case conferences, literature sprints, real-world outcomes reviews. Only self-initiative led, interest-based.

Why Join MyDocsy

Do medicine the way it should be practiced: patient-first, data-driven, highly advanced and minimally invasive when appropriate.
Flex work that counts: remote, predictable hours, meaningful outcomes.
Serious upside: outcome-linked pay, rapid growth for high performers.
Mission with spine: we’d rather lose revenue than lose trust.

Ready to practice ethical, high-leverage medicine?

Apply in 5 minutes:

• 60-second audio: explain BPH to a layperson in English and Hindi/native language (preference for regional language proficiency).
• 5-line case note: a patient with heavy menstrual bleeding, anemic, fearful of surgery. Your plan.
• Share availability (hours/week) and languages, and future plans.

Apply Now

If you’re the doctor patients wish they could call again, we’re ready to hear you.